PDI Overview
- To create a record of any damaged, missing, incomplete, or malfunctioning items prior to occupancy
- To learn about the operation and maintenance of all your home’s systems. Preventative maintenance and warranty coverage will also be explained
- To learn about emergency procedures
Your PDI creates a timeline of any deficiencies in your
home and can help resolve any warrantable claims.
PDI Booking
It is our goal that within 1-2 months before your Firm Occupancy Date, our Service Care team will reach out to schedule your PDI appointment. In some cases, the PDI may be scheduled closer to the Firm Occupancy Date. We will also include details of how early to arrive, where to meet and where to park. This appointment will last between one and two hours. As your home will still be in an active state of construction, and in order to deliver your new home on time, Service Care may not be able to accommodate all requests to reschedule these appointments. Appointments are typically held on weekdays, so we recommend allocating sufficient time within your schedule.
We advise wearing casual clothing including long pants and sleeves. If necessary, for your safety, we will also provide you with a hard hat and steel-toe shoes at the time of your appointment.
Arriving at Your PDI
Exploring Your New Home
During your appointment our Service Care team will provide you with a PDI Form to record any items that need attention. The PDI Form serves as the official record of the condition of your home before you move in. After all items are recorded on the PDI Form, you or your designate shall review and sign it to confirm that the listed items are complete and accurate. You will also be asked to review a Certificate of Completion and Possession (CCP). This document states your home’s enrolment number with Tarion and its date of possession, which is also the start date of your statutory warranty. We will give you copies of the completed PDI Form and CCP for your records. During your appointment you may also have the opportunity to tour your new community and the amenities you will enjoy. Tarion’s standard Pre-Delivery Inspection checklist can help you to prepare for this appointment, but the checklist you see at your PDI appointment will more-accurately reflect the features and finishes specific to your home.
TARION’s standard Pre-Delivery Inspection
Tarion’s standard Pre-Delivery Inspection Checklist can help you to prepare for this appointment, but the checklist you see at your PDI appointment will more-accurately reflect the features and finishes specific to your home.
At the PDI appointment you will also receive a copy of your Home Owner Manual. This manual will have important information regarding Tarion, along with information on how to use and care for various features within your unit, building, and community. We recommend reading through this document to familiarize yourself with the recommended processes, procedures, and features, and please reach out to our Customer Care team if you have any questions.
It is very important that you also familiarize yourself with Tarion, including registering your new home on TARION’s MyHome.
Construction
Moving In
Brightwater Cares
any questions specific to your home purchase or process.
